Refund policy

Returns & Exchanges Policy

At 270 MADE, every item is made to order specifically for you once your purchase is placed. Because of this, we keep our return policy straightforward and fair for both our customers and our brand.

Returns

We do not accept returns or exchanges for:

  • Wrong size ordered by the customer

  • Buyer’s remorse

  • Color preference changes

  • Delayed shipping caused by carriers

Please review sizing charts carefully before placing your order.

Damaged or Incorrect Items

If your item arrives:

  • damaged

  • defective

  • or incorrect

please contact us within 5 days of delivery at:
[YOUR EMAIL]

Include:

  • Order number

  • Clear photos of the issue

  • Description of the problem

If approved, we will provide a replacement at no additional cost.

Exchanges

Because all products are made-to-order, we do not offer traditional exchanges.

If you need a different size, a new order will need to be placed.

Order Cancellations

Orders may only be canceled within 4 hours of purchase. After production begins, orders cannot be canceled or modified.

Shipping Issues

Once packages are transferred to the shipping carrier, 270 MADE is not responsible for:

  • lost packages marked as delivered

  • shipping delays

  • carrier-related issues

Customers should contact the shipping carrier directly for delivery-related claims.

Final Sale Items

Limited drops, promotional items, and clearance products are final sale.