Refund policy
Returns & Exchanges Policy
At 270 MADE, every item is made to order specifically for you once your purchase is placed. Because of this, we keep our return policy straightforward and fair for both our customers and our brand.
Returns
We do not accept returns or exchanges for:
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Wrong size ordered by the customer
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Buyer’s remorse
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Color preference changes
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Delayed shipping caused by carriers
Please review sizing charts carefully before placing your order.
Damaged or Incorrect Items
If your item arrives:
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damaged
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defective
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or incorrect
please contact us within 5 days of delivery at:
[YOUR EMAIL]
Include:
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Order number
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Clear photos of the issue
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Description of the problem
If approved, we will provide a replacement at no additional cost.
Exchanges
Because all products are made-to-order, we do not offer traditional exchanges.
If you need a different size, a new order will need to be placed.
Order Cancellations
Orders may only be canceled within 4 hours of purchase. After production begins, orders cannot be canceled or modified.
Shipping Issues
Once packages are transferred to the shipping carrier, 270 MADE is not responsible for:
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lost packages marked as delivered
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shipping delays
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carrier-related issues
Customers should contact the shipping carrier directly for delivery-related claims.
Final Sale Items
Limited drops, promotional items, and clearance products are final sale.